Order processing:
Orders are processed within up to 3 business days after payment confirmation.
Delivery time:
Our company is based in Brazil, and we work with trusted international suppliers to deliver our products worldwide. Estimated delivery time is 8–15 business days after processing, depending on the destination. Delays may occur due to external factors or customs procedures.
Tracking:
A tracking number will be sent via email once the order is shipped. Tracking information may take a few days to become active.
Incorrect address:
Please ensure the shipping address is entered correctly at checkout. Refuvie is not responsible for orders not delivered due to incorrect addresses provided by the customer.