Return Policy
At Refuvie, we want you to be completely satisfied with your purchase.
Return period
You may request a return within 7 calendar days after delivery.
Return conditions
Items must be unused, in their original packaging, and accompanied by proof of purchase.
Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.
International returns
As we work with international suppliers, returned items may need to be sent to an international return address.
Return instructions will be provided by our support team after the request is approved.
Return shipping costs
Return shipping costs are covered by the store only for the first approved return request.
For additional returns, shipping costs will be the customer’s responsibility.
Contact
To initiate a return, please contact us at:
help.refuvie@outlook.com
Refund Policy
At Refuvie, we want you to be completely satisfied with your purchase.
Refund period
You may request a refund within 7 calendar days after delivery.
Refund conditions
Items must be unused, in their original packaging, and accompanied by proof of purchase.
Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for refund.
Refund process
Once the returned item is received and inspected, the refund will be processed to the original payment method.
Processing times may vary depending on your bank or payment provider.
Contact
To request a refund, please contact us at:
help.refuvie@outlook.com